Fx3 Responsible Gaming — A Guide to Healthy Play

1. fx3's Commitment to Responsible Gaming

Fx3 takes responsible gaming seriously. We believe every user deserves to enjoy entertainment in a safe, transparent, and controlled environment. The fx3 platform is designed not only to deliver a quality gaming experience, but also to ensure users remain fully in control of the time and money they spend.

Online gaming should be treated purely as entertainment — not as a way to earn income or resolve financial difficulties. fx3 encourages all users to set realistic expectations and play within their means.

2. Recognise the Signs of Risky Behaviour

Identifying problems early is an important step. Here are some warning signs to watch for in yourself or those around you:

• Consistently playing longer or spending more than you originally planned.
• Using money set aside for daily essentials — rent, food, bills — to fund your play.
• Feeling restless, irritable, or anxious when you're unable to play.
• Chasing losses by placing increasingly larger bets.
• Hiding your gaming activity from family members or friends.
• Neglecting work, family, or social responsibilities due to gaming.
• Borrowing money or selling belongings to fund your play.

If you recognise one or more of these signs, consider taking a break and seeking appropriate support.

3. How to Set Smart Time & Budget Limits

One of the most effective ways to play responsibly is to set clear limits before you start a session. Here's a practical guide:

Daily or Monthly Budget Limit

Set a maximum amount in MYR (RM) that you're comfortable spending on entertainment each week or month. Think of it like the cost of a night out or a trip to the cinema — and never exceed that limit, even under pressure.

Session Time Limit

Set specific times for playing — for example, no more than one or two hours a day. Use your phone's timer as a reminder. When time's up, stop without exception. Taking breaks helps you stay focused and make clearer decisions.

4. Available Self-Control Tools

Fx3 provides several self-control tools to help users manage their platform usage in a healthier way:

Deposit Limit

Users can contact the fx3 support team at [email protected] to set daily or weekly deposit limits on their account. These limits help control how much is deposited into the platform within a given period.

Cooling-Off Period

If you need a temporary break from the platform, you can request a cooling-off period of between 24 hours and 30 days. During this time, your account will be unavailable for any betting activity.

Self-Exclusion

For those who feel they need to step away from the platform for an extended period, self-exclusion allows your account to be closed for a longer duration. This is a serious step, and one that fx3 fully supports. Contact [email protected] to begin the process.

5. Protection of Minors

Fx3 has a strict policy that this platform is intended solely for individuals aged 18 years and above. We take this responsibility seriously and have put the following measures in place:

• Age verification is carried out during registration and at the time of the first withdrawal.
• Accounts suspected of being owned by a minor will be investigated and closed immediately.
• Parents and guardians are encouraged to use parental control software on devices shared with children.

If you know of a minor using the fx3 platform, please report it to us immediately at [email protected] so that appropriate action can be taken.

6. Life Balance & Seeking Professional Help

A balanced life comes first. Online gaming should be just a small part of your leisure activities — not something that dominates your time and energy. We encourage you to:

• Engage in other activities such as sports, hobbies, or quality time with family.
• Avoid playing when you're feeling stressed, upset, or after consuming alcohol.
• Talk to someone you trust if you feel that gaming is starting to affect your life.

If you or someone you know needs additional support, here are some resources available in Malaysia:

• Talian Kasih: 15999 (counselling and family support services)
• Government Hospitals across Malaysia offer mental health counselling services.
• fx3 Support: [email protected] — our team is ready to help you access self-control tools or close your account if needed.